What information should I include with a service/repair request?
The best way to request a service is to register your microphone for warranty and then request a service via the 'My Mics' page.
If you are requesting a service or repair of a product via email please let us know the following information:
- Product range
- Serial number
- Basic fault description
- Your return address
- Your contact phone number
With this information we will be able to quickly provide you with further assistance for your product.