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Search FAQs
Top Questions
Why is one pin of the XLR connector longer than the other two? is this normal?
Will my RØDE VideoMic fit into the hot shoe mount of my camera?
Where can I order replacement shock bands for my VideoMic?
Why do I get a low level noise sound when recording on my camera?
Why did RØDE use a very thin cable on the VideoMic Pro & Stereo VideoMic Pro?
Who do I contact for a repair or service?
How do I update the firmware on my i-XY?
What is the operating range of the RØDELink wireless system?
Can I use multiple RØDELink kits at the same time?
How does ‘Signal to Noise Ratio’ affect my RØDELink’s range?
How do I optimize my RØDELink’s range and performance?
General Questions
How is microphone sensitivity measured and published?
Do I need a windshield on my mic?
Is there one microphone that will work for everything?
Will phantom power damage my microphone power supply unit (PSU)?
My dynamic microphone doesn't require phantom power. Will phantom power damage my dynamic microphone if it is left on??
How can I reduce the risk of purchasing a counterfeit microphone?
My microphone is not responding, what should I do?
I have what is supposed to be a matched pair, but the serial numbers aren't sequential. Is this correct?
My rubber shock bands on my microphone are squeaking causing a noise in the recording? What can I do?
Is there a correct procedure for turning on and off my monitors and studio equipment?
What 9V battery does RØDE recommend?
How do I put on the VideoMic Pro DeadCat windshield?
How should I store my microphone when not in use?
Is the lavalier microphone supplied with the Filmmaker Kit the same as RØDE’s Lavalier microphone?
Can I pair more than one transmitter to a receiver?
How many Wireless GO sets can be used simultaneously?
What is the difference between the NTG3 and the NTG5?
How resilient is the NTG5 in extreme weather?
Why would I use the NTG5 on location instead of another shotgun mic?
Does the shorter length of the NTG5 make it less directional?
Can the NTG5 be used as a voiceover microphone like the NTG3?
How do I connect the receiver to my smartphone?
Which lapel microphones are compatible with the Wireless GO?
What is the VideoMic NTG’s auto-power feature?
What does the auto-sensing feature do?
What does the infinitely variable gain control do?
What are the physical controls and lights on the VideoMic NTG and how do they work?
How long does it take for the battery to fully recharge?
How should I set the output level of the VideoMic NTG?
What is the VideoMic NTG’s noise floor?
Does the VideoMic NTG have a standby mode?
With other VideoMics, it is recommend that I lower the gain on my camera as much as possible and use the gain controls on the mic to boost the signal. Is this still the recommended setting on the VideoMic NTG?
When the safety channel is engaged on the VideoMic NTG, is any difference between the two channels?
The VideoMic NTG has great radio interference (RF) rejection. How is this achieved?
Does the safety channel work with smartphones?
How do I connect the microphone to my computer to record?
Does the PodMic need a shock mount and pop filter?
What kind of USB device do I need to use with the DC-USB1?
What kind of power bank is compatible with the DC-USB1?
Can I use my PC/Laptop with the DC-USB1?
How long can I power the RØDECaster Pro with the DC-USB1?
Does the DC-USB1 come with a power bank?
Will the SC9 work with TRS devices as well?
How do I mic up more than one person?
What devices can be used with the iOS Vlogger Kit?
What devices can be used with the USB-C Vlogger Kit?
What devices can be used with the Universal Vlogger Kit?
What is the battery life of the MicroLED?
What is the warranty period for the Vlogger Kits?
Will the accessories in the Vlogger Kits be available separately?
Is the VideoMic Me-C available separately?
How do I enable on-board recording on the Wireless GO II?
How do I connect the Wireless GO II to a smartphone, tablet or computer?
Is the Wireless GO II compatible with the original Wireless GO?
How does the Wireless GO II's safety channel work?
What is the difference between the Wireless GO II's 'Merged' and 'Split' recording modes?
What is the difference between the Wireless GO II and the original Wireless GO?
How is the Wireless GO II's Series IV digital transmission different to the original Wireless GO’s Series III?
How does the Wireless GO II's fine gain control work?
How do I connect the Wireless GO II's windshields?
What is RØDE Central?
How much internal memory does the Wireless GO II have for on-board recording?
Why doesn't RØDE Central work with my computer?
Can I connect the Wireless GO II to devices with XLR inputs?
How do I connect the Wireless GO II to my iOS device? I have an MFi-certified Lightning to USB-C cable but it doesn’t work?
How do you pair your transmitters to the receiver?
What can RØDE Connect be used for?
Why does RØDE Connect only work with the NT-USB Mini?
Will RØDE Connect be updated to work with other RØDE microphones in the future?
What can the ‘System Channel’ be used for?
What can the ‘Virtual Channel’ be used for?
Can I connect with multiple remote guests using different communications apps?
Can I use RØDE Connect to send audio to streaming software such as OBS?
What is ‘RØDE Connect Stream’?
When recording with multiple people in one room, how do I avoid sound spilling over between microphones?
What is RØDE Connect?
My computer doesn’t have enough USB inputs to accomodate the microphones I want to record with. Can I use a USB hub to connect my NT-USB Minis?
Repairs and Servicing
What is the procedure for returning a faulty product?
How long does a repair usually take?
How much will a repair cost?
Is my microphone covered by a service warranty?
My rubber shock bands on my microphone are squeaking causing a noise in the recording? What can I do?
Can I still get support for my legacy/discontinued product?
Who do I contact for a repair or service?
What information should I include with a service/repair request?
Is the VideoMic NTG's battery user-replaceable?
Warranties
How do I register for the RØDE extended warranty?
What is the procedure for returning a faulty product?
Is my microphone covered by a service warranty?
Can I still get support for my legacy/discontinued product?
What information should I include with a service/repair request?
Replacement parts and returns
What is the procedure for returning a faulty product?
Where can I buy replacement tubes for my RØDE microphone?
Where can I order replacement shock bands for my VideoMic?
My rubber shock bands on my microphone are squeaking causing a noise in the recording? What can I do?
Can I purchase the power supply for my mic seperately?
Can I still get support for my legacy/discontinued product?
Who do I contact for a repair or service?
Where can I purchase spare or replacement parts for my microphone?
Unexpected noise
My microphone is noisier than I would expect it to be, what should I do?
Why do I get a low level noise sound when recording on my camera?
I am having problems using 1.2V NiMH rechargeable batteries with a NTG-2 microphone?
Why is there interference on my GoPro audio?
Connecting to computers and using software
Can I use multiple Podcasters on one computer?
My Podcaster will not work in a certain software package but works fine in other audio applications?
How do I export my recording to my computer from RØDE Rec?
Which devices does RØDE Rec support?
What are the current OS requirements for using RØDE Central?
iXY, smartLav & RØDE Rec
Is the i-XY compatible with the Apple Lightning connector (as used on iPhone 5, iPhone 5s, iPhone 5c, iPad Air, iPod Touch 5G and iPad mini)?
How is the i-XY capable of recording at 24-bit/96kHz?
When I connect headphones to my iOS device the RØDE Rec microphone changes - why is that?
I have removed my recordings but the app is still using a lot of data on my device. How can I clear the space?
How do I update the firmware on my i-XY?
My i-XY is not detected, or is only occasionally detected by my device
Will airplay or bluetooth audio function with RØDE Rec/RØDE Rec LE?
How do I export my recording to my computer from RØDE Rec?
Which devices does RØDE Rec support?
Tubes
What tubes do you use in your microphones?
How would changing the tube in my RØDE microphone change the characteristics of my microphone?
What is 'microphonics' in a tube?
Where can I buy replacement tubes for my RØDE microphone?
Where can I find more information on tubes?
Can I use a 6072 tube from a Classic II mic in my NTV microphone?
Are NOS (New Old Stock) tubes better than current production?
Powering your mic
What does "P48" mean?
Will phantom power damage my microphone power supply unit (PSU)?
Is the 7 pin cable between the PSU and the K2/NTK mic a standard cable or is it unique to RØDE?
Can the Headset, PinMic and Lavalier mic be powered by consumer 'Plug-in power'?
Will the NTG-3 microphone work when connected to my wireless transmitter?
I am having problems using 1.2V NiMH rechargeable batteries with a NTG-2 microphone?
What 9V battery does RØDE recommend?
What cameras don't support the VideoMic GO?
What cameras don't support the VideoMicro?
Audio terms and definitions
What does "Signal to Noise ratio" mean?
What does "dB SPL" mean?
What is meant by the term maximum SPL?
What is 1pa?
What does "equivalent noise" mean?
What does 'dBA' mean?
How is microphone sensitivity measured and published?
What does "maximum output voltage" mean?
What does "THD" stand for?
What does "P48" mean?
What is a microphone "polar pattern"?
Stands, mounts and cameras
Will my RØDE VideoMic fit into the hot shoe mount of my camera?
My rubber shock bands on my microphone are squeaking causing a noise in the recording? What can I do?
Will the VideoMic range microphones connect to a tripod?
Why is there interference on my GoPro audio?
Discontinued products
Can I still get support for my legacy/discontinued product?
Connections, cables, and cords
How can I connect my mono microphone XLR output to a stereo TRS socket?
Will phantom power damage my microphone power supply unit (PSU)?
My dynamic microphone doesn't require phantom power. Will phantom power damage my dynamic microphone if it is left on??
My microphone is not responding, what should I do?
Why is one pin of the XLR connector longer than the other two? is this normal?
It is really difficult to insert my XLR cable into the microphone. Is there any way to adjust the connection?
Will my RØDE VideoMic fit into the hot shoe mount of my camera?
Is the 7 pin cable between the PSU and the K2/NTK mic a standard cable or is it unique to RØDE?
Can I order a custom mic cable?
Can the Headset, PinMic and Lavalier mic be powered by consumer 'Plug-in power'?
Will the NTG-3 microphone work when connected to my wireless transmitter?
Why did RØDE use a very thin cable on the VideoMic Pro & Stereo VideoMic Pro?
Will the VideoMic range microphones connect to a tripod?
Is the i-XY compatible with the Apple Lightning connector (as used on iPhone 5, iPhone 5s, iPhone 5c, iPad Air, iPod Touch 5G and iPad mini)?
When I connect headphones to my iOS device the RØDE Rec microphone changes - why is that?
What cameras don't support the VideoMic GO?
What is the operating range of the RØDELink wireless system?
Can I use multiple transmitters with a single RØDELink receiver?
Can I use any microphone with my RØDELink Filmmaker kit?
How do I pair my RØDELink transmitter and receiver?
What balanced XLR cables do you suggest for the Stereo VideoMic X?
What cameras don't support the VideoMicro?
How do I mic up more than one person?
How do I connect the Wireless GO to my computer/laptop?
Can I connect the Wireless GO to a mixing desk or XLR input?
Recording tips
Why do I need a pop shield?
Do I need a windshield on my mic?
Is there one microphone that will work for everything?
Will specialist acoustic screens that go behind the microphone improve the vocal sound?
Is it essential to use a shock mount with a microphone when recording?
Do you have any tips and tricks on recording an acoustic guitar?
Can I use multiple Podcasters on one computer?
What's the best way to record a Didgeridoo?
How should I store my microphone when not in use?
When I connect headphones to my iOS device the RØDE Rec microphone changes - why is that?
Soundbooth
How were the instruments recorded for Soundbooth?
How was the Acoustic guitar recorded for Soundbooth?
How was the Bass guitar recorded in Soundbooth?
How was the Organ recorded for Soundbooth?
How was the piano recorded for Soundbooth?
How were the drums recorded for Soundbooth?
How was the electric guitar recorded for Soundbooth?
How were the vocals recorded for Soundbooth?
How was the electric piano recorded for Soundbooth?
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